Pet Watch
Tools and technologies used in this project :

React Native
React.js
PostgreSQL
Ruby on Rails
Azure DevOps
Figma

WordPress

Microsoft Azure Cloud Platform

Project Details
- Company Type: Pet Care Services
- Industry: Pet Care & Services
- Engagement Type: Full Mobile Platform Development
- Team Size: 10 specialists
- Backend: 2
- Web/Mobile: 3 (iOS/Android)
- QA: 1
- DevOps: 1
- UI/UX: 1
- Growth Manager 1
- Project Management: 2
- Methodology: Agile
- Budget: €200 - 250K
- Duration: 15 months
DELIVERABLES
Backend Development
Frontend Development
Fully Managed Teams
Mobile Development
QA & Testing
Infrastructure & DevOps
System Architecture
UX / UI Design
API Development & Integration
MVP Development
Challenge and Scope
Challenges
- Developing a dual-interface platform with distinct experiences for pet owners and sitters
- Creating a robust verification system to establish trust between parties
- Building a flexible booking system and ensuring secure payment processing
- Implementing real-time communications between users
- Developing a scalable infrastructure to support future growth
Scope
- Develop intuitive mobile applications for iOS and Android with separate interfaces for pet owners and sitters
- Create comprehensive user profiles including pet management for owners and service offerings for sitters
- Implement a secure booking and scheduling system with real-time availability
- Integrate multiple payment options including digital wallet
- Build messaging functionality for direct communication and design a review and rating system to maintain service quality
Solutions
We adopted a user-centric approach focused on delivering intuitive and personalized experiences for both pet owners and service providers. The solution included dual user registration with tailored onboarding flows, sitter verification through document uploads, and detailed pet profiles for owners. To support service management, we enabled catalog customization for sitters and intuitive discovery and filtering tools for owners, paired with transparent pricing and real-time availability. A structured 5-step booking system allowed for seamless appointment scheduling, tracking, and status updates. The platform also featured secure transaction processing, a digital wallet, in-app messaging, smart notifications, and automated reminders. To build trust, we implemented ratings and reviews, vaccination verification, and service completion confirmation.
- Dual User Registration & Profiles
- Specialized onboarding flows for each user type
- Verification systems for sitters including document uploads
- Comprehensive pet profiles for owners
- Service Management
- Service catalog customization for sitters
- Service discovery and filtering for owners
- Transparent pricing and availability display
- Booking System
- Real-time availability calendar
- 5-step booking process
- Appointment tracking and status updates
- Payment Infrastructure
- Secure Transaction Processing
- Digital wallet functionality
- Communication Tools
- In-app messaging system
- Smart notification system
- Automated reminders
- Trust Building Features
- Ratings and reviews system
- Vaccination tracking and verification
- Service completion verification
Key Features
- Dual User Registration & Profiles
- Specialized onboarding flows for each user type
- Verification systems for sitters including document uploads
- Comprehensive pet profiles for owners
- Service Management
- Service catalog customization for sitters
- Service discovery and filtering for owners
- Transparent pricing and availability display
- Booking System
- Real-time availability calendar
- 5-step booking process
- Appointment tracking and status updates
- Payment Infrastructure
- Secure Transaction Processing
- Digital wallet functionality
- Communication Tools
- In-app messaging system
- Smart notification system
- Automated reminders
- Trust Building Features
- Ratings and reviews system
- Vaccination tracking and verification
- Service completion verification
Business Impact
- The platform has innovated how pet owners find care services,
- Moving from mouth to mouth recommendations to transparent,
- Tech driven marketplace.
- Sustainable business model through service commissions while building a valuable dedicated user base in the growing pet care industry.
Team Structure
- Core Development Team: 5 developers responsible for backend development, UA/UX design, system architecture, and feature development.
- Mobile Development Team: 3 developers focused on iOS and Android application development, ensuring cross-platform consistency.
- QA: 1 automated QA engineer ensuring the highest quality with automated and manual testing
- Support Team: 2 members providing user assistance, growth operations and client relationship management.
Responsibilities
- Backend Team: API development, Database architecture, Server-side optimization
- Mobile Team: Cross-platform implementation, User interface development, Platform-specific optimizations
- QA: Comprehensive testing strategy, Automated and manual testing, Quality assurance processes
- DevOps: Cloud infrastructure, Deployment automation, System monitoring
- UA/UX Designer: User experience research, Interface design, User flow optimization
- Growth Manager: ASO and SEO organic growth, User Acquisition (mobile and web), Social media
- Project Manager: Sprint planning and coordination, Client communication, Resource allocation


Pet Watch
https://clutch.co/go-to-review/a559e6b3-2f54-47cd-8843-35781707bb8f/345476
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